eb7 Frequently Asked
Questions

Creating an eb7 account takes under two minutes. Visit the eb7 Login page, click the registration option, and fill in your name, email address, mobile number, and a secure password. You will receive a verification code via SMS to confirm your number. Once confirmed, your account is active and you can make your first deposit using bKash, Nagad, or any other supported payment method.

eb7 requires a valid government-issued photo ID for KYC verification. Acceptable documents include a Bangladesh National Identity Card (NID), passport, or driving licence. You will also need to submit a proof of address dated within the last three months, such as a utility bill or bank statement. KYC is required before your first withdrawal and is typically reviewed within 24 hours of submission.

You can reset your eb7 password from the Login page by clicking "Forgot Password" and entering your registered email address or mobile number. A reset link or OTP will be sent to you within a few minutes. If you do not receive it, check your spam folder or contact eb7 support at [email protected]. For security reasons, password reset links expire after 15 minutes.

No. eb7 strictly permits one account per person, per household, and per device. Duplicate accounts are a violation of eb7's Terms and Conditions and may result in the suspension of all associated accounts and the forfeiture of any balances or pending bonuses. If you believe a duplicate account was created in error, contact support immediately to have the issue resolved before any action is taken.

To permanently close your eb7 account, contact the support team at [email protected] with the subject line "Account Closure Request". Include your registered email and reason for closure. Any remaining balance will be returned to your last-used payment method after standard identity checks. Note that permanent closure is different from self-exclusion — if problem gambling is the reason, self-exclusion may be a more appropriate option.

eb7 offers a wide range of cricket betting markets covering the BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments, and international Test and ODI series featuring the Bangladesh Tigers. Available markets include match winner, top batsman, top bowler, total runs, innings score, over-by-over runs, and player performance props. Live in-play betting is also available for most major fixtures.

eb7 hosts hundreds of slot games from leading providers including Pragmatic Play, NetEnt, Microgaming, and Spribe. The library includes classic 3-reel slots, 5-reel video slots, progressive jackpot games, Megaways titles, and cluster-pays formats. Popular titles include Gates of Olympus, Sweet Bonanza, and Book of Dead. The full game catalogue is accessible from the Slots section of the eb7 website.

Yes, eb7 is fully optimised for mobile browsers on Android and iOS devices. No app download is required — simply open eb7 in your smartphone browser and the site adapts automatically to your screen size. All casino games, sports betting markets, and account management features including deposit, withdrawal, and responsible gaming tools are fully accessible on mobile.

The RTP on eb7 slot games varies by title and provider but typically ranges from 94% to 97% for most games in the catalogue. High-RTP titles from NetEnt and Pragmatic Play often sit above 96%. RTP figures for individual games can be found in the game's information panel within the game interface. eb7 only hosts games from certified providers whose RNG systems are independently audited for fairness.

Yes, eb7 features a live casino section powered by Evolution Gaming and Ezugi, offering real-time games including Live Roulette, Live Blackjack, Live Baccarat, and Live Dragon Tiger. Games are streamed from professional studios with live dealers and are available around the clock. Live casino tables have varying minimum and maximum bet limits to suit both casual and high-stakes players.

eb7 is a secure platform that uses 256-bit SSL encryption to protect all data transmissions and player information. The site operates on a fair-play framework using RNG-certified games from established providers. Financial transactions are processed through verified payment partners including bKash and Nagad. eb7 maintains strict data protection practices and does not share personal player information with third parties without consent.

eb7 operates as an online gaming platform serving Bangladeshi players and is committed to responsible, transparent operation. While online gambling regulation in Bangladesh is evolving, eb7 maintains robust compliance, security, and responsible gaming standards in line with international best practice. Players are advised to understand their own local legal position and to gamble responsibly at all times.

The minimum age to register and play on eb7 is 18 years old. This restriction is strictly enforced — all players must confirm their age at registration, and identity verification (KYC) documents are required before first withdrawal to confirm date of birth. Any account found to belong to a player under 18 will be immediately suspended and all funds returned to the source.

eb7 provides deposit limits, loss limits, session time limits, time-out periods, and self-exclusion directly through your account settings under the Responsible Gaming section. Deposit limits take effect immediately when reduced. Self-exclusion can be requested for 6 months, 1 year, 3 years, or permanently by emailing [email protected]. Self-exclusion is processed within 24 hours, or within 1 hour for urgent requests.